FAQ

We will send you an order confirmation email immediately after receiving your order, so you get verification that your order was properly received. We will also send you a shipment confirmation email when your order leaves our warehouse. If you have registered, You can also check your order status in your account.

You could reach to our customer service for detailed instruction.

Sales tax is charged where applicable

You could input the coupon code after clicking “check out”. The input box is not in cart page.

We ship from our US warehouse or Amazon warehouse. Your order normally arrives in 3-5 days.

You can check out our shipping policy here.

Our return policy lasts 30 days. For more information, you could check out our return policy.

We accept payment via American Express, Apple Pay, Master, Visa, PayPal.

You could enter your information and applyhere. We will reply in 1 business day. If you are approved to be our dealer, you will get a wholesale account for ordering in bulk.

HIGH COUNTRY OFFROAD is committed to keep your personal information safe and private.Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. For more info, please check out in our privacy policy.

You could use the live chat in the bottom to talk to us.

Meanwhile, you could email us at support@highcountryoffroad.com

We will reply in 24 hours. Friday – Monday.

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